UDOCX Terms of Services:
You can download UDOCX Terms of Services when you click here.
The following terms and conditions govern all use of the UDOCX.com Website (public and signed up, contracted areas) and all content, services and products available at or through the Website, including, but not limited to, any UDOCX.com special hosting services, ordering and invoicing procedures, and services related pricing, as may be applicable, (from here on referred to as the Website). The Website is owned and operated by Fenestrae B.V. (“Fenestrae”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation Fenestrae’s privacy policy) and procedures that may be published from time to time on this Site by Fenestrae (collectively, the “Agreement”).
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website, except for the public areas, or use any services. If these terms and conditions are considered an offer by Fenestrae, acceptance is expressly limited to these terms. The Website is available only to persons legally entitled to enter into this agreement and to legally represent organizations wishing to sign up for the service(s). Even if the services provided are free and/or time limited these terms of service apply.
1. Service Use Obligations and Restrictions. In order to use the service, you will need to sign up and provide all the necessary information on your organization, and the users of the Udocx services. This information needs to be true, accurate and current. If Fenestrae has reasonable grounds to conclude that this is not the case, Fenestrae may terminate your access and your use of the service(s). You agree to use the services provided for legal and legitimate purposes only. Fenestrae accepts no responsibility for any third party provision of phone numbers and lines and/or the provided data transmission quality in connection with the service. You will not become owner of any allocated phone numbers and through the subscription to the service(s) only acquire the right of use. Only the authorized and registered users of the services are entitled to use the services. Any method and/or procedure and/or technique to circumvent this authorized use is illegal and constitutes a breach of these terms.
2. Your UDOCX.com Account and Site. If you manage your account and available services and information resources on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with that account. You must immediately notify Fenestrae of any unauthorized uses of your account, or any other breaches of security. Fenestrae will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
3. Responsibility of Subscribers. If you subscribe to the service(s) provided on the Website, You are entirely responsible for the correct management of these services, and any harm resulting from incorrect use and/or management.
4. Fees and Payment. Optional services are available on the Website. By selecting and/or ordering a service you agree to pay Fenestrae the monthly or annual subscription fees indicated for that service. Payments will be charged on the day you sign up for a service and will cover the use of that service for a monthly or annual period as indicated. Service fees are not refundable.
Parties can agree to invoice all monthly subscription fees one-off, on an annual basis. In case of cancelation of the service, under the applicable notice period, any pre-invoiced subscription fees will be refunded at first request.
All subscriptions will be renewed automatically at the end of the initially contracted period and applicable fees will be invoiced.
5. Services. By signing up for a Services account you agree to pay Fenestrae the then applicable setup fees and monthly fees for the selected services. Applicable fees will be owed to Fenestrae starting from the day your Services are established and in advance of using such services. These fees will become irrevocable from the moment the applicable ordering method is acknowledged in writing by Fenestrae. At the discretion of Fenestrae, payment shall take place either immediately by the then applicable payment method, such as but not limited to, credit card transfer, telephone transfer, or by payment in advance, or net cash, or within 30 days after the invoice date at the office of Fenestrae, or by depositing the amount due on a bank account to be specified by Fenestrae. In the event that you fail to pay or exceed the payment term, Fenestrae has the right to immediately terminate your services. Fenestrae reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled after the initial period by you at anytime on 30 days written notice to Fenestrae. Cancellation will become effective as of the last day of the applicable billing cycle and will not be prorated.
Support Services. Includes access to online support facilities as provided on the Website and/or to priority Email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Fenestrae to respond within one business day) concerning the use of the Services. All Services support will be provided in accordance with Fenestrae standard Services practices, procedures and policies.
6. Privacy. Fenestrae respects your privacy. This statement describes the types of information we collect via the web site, how we may use that information and the measures we take to protect the security of the information. We also tell you how you may contact us to update your information, remove your name from our mailing lists or ask us about our privacy practices. We only gather personal information that we need to know when you ask us to do something for you.
7. Data Collection. The data collected, amongst other, is: specifics of your organizations users in order for Udocx to be able to deliver the requested services, data about authorized users with administrative permissions, to administer and manage the requested services, data for billing and data required by law. For example, if you ask us to send our monthly newsletter, we need to know and store your email address. In addition, we may ask for your contact details (name, address, phone number and/or email address) when we think there may be a need for us to contact you to provide you with certain services. For example, we will ask your contact details if you register software you purchased from us, so we may notify you of the release of (service) updates. We will always ask for your permission and tell you how we're going to use your personal information, before we collect it. You can always choose not to provide it. We do not sell, rent or otherwise provide your personal information to third parties for any purpose. The only exceptions to this rule are: We have your consent. For example, we may ask your permission to forward your personal information to a business partner that can sell you or install our products. Our business partner's use of your information is restricted to the delivery of the service you have requested. We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty. Fenestrae uses state-of-the-art security technology to protect our customer data. Access to customer information is restricted to authorized personnel only. All personal information you provide us is stored in a secure computing environment protected by firewalls to prevent unauthorized access. Cookies - the Fenestrae Website uses cookies. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a web site to tailor information presented to you based on your browsing preferences. Fenestrae uses cookies to ensure you are only prompted once to fill in certain forms, when applicable. Fenestrae may also use cookies to track your visit to our web site in order to collect aggregate data. However, this information will only be used for analytical purposes and will be limited to the minimum necessary to perform the analysis. If you do not want Fenestrae to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the services at our web site. Fenestrae does not knowingly collect information from children under age and does not target its Website as such.
8. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the Websites and web pages to which UDOCX.com may link, and that link to UDOCX.com. Fenestrae does not have any control over those non-UDOCX websites and web pages, and is not responsible for their contents or their use. By linking to a non-UDOCX Website or webpage, Fenestrae does not represent or imply that it endorses such Website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Fenestrae disclaims any responsibility for any harm resulting from your use of non-UDOCX Websites and web pages.
We encourage parents and guardians to take an active role in their children’s online activities and interests. We do our best to keep your personal information correct and up to date. If you'd like to change or remove your personal information, please send an email to us. Fenestrae may amend this privacy statement from time to time, and at any time.
9. Copyright Infringement. As Fenestrae requires others to respect its intellectual property rights, it respects the intellectual property rights of others.
10. Intellectual Property & Trademarks. This Agreement does not transfer from Fenestrae to you any Fenestrae or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Fenestrae. Fenestrae, UDOCX, UDOCX.com, the UDOCX.com logo, and all other trademarks, service marks, graphics and logos used in connection with UDOCX.com, or the Website are trademarks or registered trademarks of Fenestrae or Fenestrae’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Fenestrae or third-party trademarks.
11. Changes. Fenestrae reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Fenestrae may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement. Services are available as is, Fenestrae does not warrant uninterrupted delivery and accessibility of services and the Website.
12. Termination. Fenestrae may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your UDOCX.com account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a Services account, such account can only be terminated by Fenestrae if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Fenestrae’s notice to you thereof; provided that, Fenestrae can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
13. Disclaimer of Warranties. The Website is provided “as is”. Fenestrae and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Fenestrae nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted.
14. Limitation of Liability. In no event will Fenestrae, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Fenestrae under this agreement during the twelve (12) month period prior to the cause of action. Fenestrae will not be liable for any matter it has not been notified of within a maximum of 12 months after the occurrence of the cause of action. Fenestrae shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
15. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
16. Indemnification. You agree to indemnify and hold harmless Fenestrae, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
17. Miscellaneous. This Agreement constitutes the entire agreement between Fenestrae and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Fenestrae, or by the posting by Fenestrae of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Netherlands and you agree to submit to the personal and exclusive jurisdictions of the applicable courts in the Netherlands. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Fenestrae may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.